onx bat FAQ — All Your Questions Answered in One Place

onx bat has five VIP levels in total: Bronze, Silver, Gold, Platinum and Diamond. The weekly cashback rate is different at each level — it increases step by step from Bronze up to Diamond. The more you play and stay active on your account, the faster you can move up to higher levels. Each level comes with its own benefits and priority treatment.

Weekly cashback is a set percentage applied to your total net loss for the week (total losses minus total winnings). For example, if a Gold level member has a net loss of ৳20,000 in a week, they receive ৳20,000 × 0.7% = ৳140 in cashback — this is the maximum payable amount at that level. The cashback rate varies at each VIP level.

The weekly cashback rates at each onx bat VIP level are: Bronze — up to 0.2%, Silver — up to 0.5%, Gold — up to 0.7%, Platinum — up to 1.0%, Diamond — up to 1.2%. Reaching the Diamond level gives you the highest cashback benefit available.

Higher VIP levels come with a number of extra benefits — such as a higher weekly cashback rate, priority processing on withdrawals, early access to special promotions and dedicated support. Diamond and Platinum members generally receive more personalised service. Visit the onx bat VIP page to see the full details of the programme.

Playing regularly and keeping your account consistently active is the main way to advance on onx bat. Playing across different game categories — slots, live casino, sports betting — regularly will speed up your progress. Once you reach each level, the benefits are added to your account automatically.

Yes, on onx bat you can submit a withdrawal request any time of day or night, seven days a week. There is no extra delay on weekends or at night — processing is generally completed within 30 minutes to 3 hours. Bank transfers may take a little longer due to the bank's own processing times.

A withdrawal from onx bat to bKash is usually completed within 30 minutes to 3 hours. The same timeframe applies for Nagad, Rocket and Upay. If your account verification is already complete when you submit the request, the process will be faster. If there is a delay for any reason, contact live chat for assistance.

The minimum withdrawal amount on onx bat is ৳1,000. This applies to all methods — bKash, Nagad, Rocket, Upay and bank transfer. Withdrawal requests below this amount are not accepted, so make sure your balance is sufficient before submitting a request.

If your request is pending, wait 30 minutes to 3 hours — most cases are completed within this time. If more time passes, contact onx bat's 24/7 live chat support with your request number to get help. If your account verification is incomplete, the pending time may be longer.

Yes, to withdraw money on onx bat you must use a bKash, Nagad, Rocket or Upay wallet or bank account registered in your own name. Withdrawals to third-party accounts are not allowed. This applies for security reasons and as a condition of account verification.

The welcome bonus is added automatically when you create your account for the first time and make your first deposit. onx bat offers a 200% first deposit bonus of up to ৳20,000. Example: deposit ৳1,000 and receive ৳2,000 in bonus, giving a total balance of ৳3,000. No separate code is needed to claim the bonus.

Yes, it is possible to request cancellation of a bonus after it is active, before the wagering requirement is met. However, cancelling the bonus will remove the bonus funds and any winnings earned from the bonus — only your original deposit amount will remain. It is advisable to read the terms and conditions carefully before cancelling.

The wagering requirement on the onx bat welcome bonus is 25 times the bonus amount. This means you need to wager the bonus 25 times before you can withdraw it. Example: a ৳1,000 deposit earns a ৳2,000 bonus, so wagering = ৳2,000 × 25 = ৳50,000. Once this amount has been wagered, winnings from the bonus can be withdrawn.

Slot games generally count in full towards wagering. Live casino games such as Baccarat, Roulette or Teen Patti may count partially or not at all. For details on the contribution of specific games, contact the onx bat support team or check the terms and conditions. It is wise to find this out before accepting a bonus.

The onx bat welcome bonus has a set expiry period — if the wagering requirement is not met within this time, the bonus will expire. To confirm the exact period, check the terms and conditions shown when you accept the bonus or contact the support team. It is best to start wagering as soon as the bonus is active.

Yes, the onx bat live casino is fully playable on mobile. On both Android and iOS devices, you can play live table games from studios including Evolution, Pragmatic Play Live and Ezugi via browser or app. Even on a smaller screen, the live dealer video and betting interface remain easy to use.

onx bat's live casino has separate tables for players with different budgets — from low-stake tables to high-limit VIP tables. If you want to get started with smaller bets, go for a low-limit table; for larger bets, take a seat at a high-limit table. The limits for each table are shown in the game lobby before you enter.

Teen Patti is a popular South Asian three-card game — both the player and dealer receive three cards each, and the one with the best hand wins. In Andar Bahar, one card is turned face up and players bet on whether the matching card will appear on the Andar (left) side or the Bahar (right) side. Both games have simple rules and can be played with a live dealer on onx bat.

In a live dealer game, a real dealer deals cards or spins a roulette wheel via direct video streaming from a professional studio. You place your bets on screen and the outcome is determined by the dealer in real time. onx bat's live casino features games from top studios including Evolution and Pragmatic Play Live.

In Baccarat, you bet on which of two sides — Player or Banker — will have a hand closer to 9. Statistically, the Banker bet has a slightly higher chance of winning, but a commission is charged on it. The Tie bet has a higher payout but a lower probability. onx bat's live Baccarat tables let you enjoy the game with explanations available.

An accumulator or multi bet lets you bet on several matches or events at once, with the odds of all selections multiplied together. Example: three selections with odds of 1.40, 1.50 and 1.90 combined give 1.40 × 1.50 × 1.90 = 3.99 (approximately), so a ৳100 bet returns ৳399 — but if even one selection loses, the entire ৳100 is lost.

Yes, onx bat offers betting on BPL, IPL, T20 World Cup and various international cricket tournaments including Bangladesh Tigers matches. You can bet on a range of markets from match winner to top batsman and over/under. Visit the cricket betting page for details on all events.

If a match is not completed due to rain or another reason and the result is declared a "no result", the bets on that match are generally considered void and the stake is refunded. However, the specific rules are set out in the terms and conditions on the cricket betting page or the rules section of the app — check these before placing a bet on a match.

Decimal odds are straightforward: odds × stake = total return. Example: Team B's odds are 1.75 and you bet ৳1,000 — if Team B wins, you receive ৳1,750 back (৳750 profit + ৳1,000 original stake). If Team A wins, you lose the full ৳1,000. Higher odds mean a higher payout — but a lower chance of winning.

Yes, live in-play betting is available on onx bat — odds change in real time during a match and you can place a bet at any moment. In cricket, you can bet on over-by-over or ball-by-ball markets. To start live betting, go to the sports section after onx bat Login.